Technical Documentation: SOTI MobiControl Technical Documentation

Release Notes: 2024.1 SOTI MobiControl Release Notes

Project Overview: I spearheaded efforts to streamline iOS device software updates through SOTI MobiControl. This enhancement introduces the 'Download and Install' option, enabling administrators to initiate software updates seamlessly. By automating the update process, we aimed to improve device security, ensure compliance with software requirements, and enhance user experience.

Project Description: This enhancement streamlines the way administrators manage iOS device software updates. With the introduction of the 'Download and Install' option, administrators can now initiate updates with a single command, streamlining the update process and minimizing user intervention. This enhancement simplifies maintenance tasks, reduces downtime, and enhances device security by ensuring that devices are promptly updated with the latest software patches and features.

Key Objectives:

1. Automated Update Process: Our primary objective was to automate the iOS device software update process to minimize manual intervention and streamline maintenance workflows. The 'Download and Install' option enables administrators to initiate updates remotely, ensuring that devices are promptly updated with the latest software patches and security fixes.

2. Enhanced Security: We aimed to enhance device security by ensuring that devices are promptly updated with the latest software patches and security fixes. By automating the update process, we mitigate the risk of vulnerabilities and ensure that devices remain protected against emerging threats.

3. Improved User Experience: The introduction of the 'Download and Install' option improves the user experience by minimizing downtime and disruptions caused by manual update processes. Users can continue using their devices without interruption, knowing that updates are being installed seamlessly in the background.

Key Achievements:

• Streamlined Update Process: The Better OS Update Command enhancement received positive feedback from administrators, who reported significant time savings and improved efficiency in managing software updates. The ability to initiate updates remotely with a single command streamlined maintenance workflows and minimized downtime for users.

• Enhanced Device Security: Organizations reported improved device security posture following the implementation of the Better OS Update Command enhancement. By ensuring that devices are promptly updated with the latest software patches and security fixes, organizations can mitigate the risk of vulnerabilities and protect sensitive data from security breaches.

• Positive User Feedback: Users appreciated the seamless update experience enabled by the Better OS Update Command enhancement. With updates being installed automatically in the background, users experienced minimal disruption to their workflows, leading to increased satisfaction and productivity.